Galaxy Note 7 Explodes During Boarding of a Southwest Flight

Josh Kim
October 20, 2016

The phone was a replacement issued to Green after Samsung was forced to globally recall the first batch of Galaxy Note 7 devices, when it received reports of the battery pack catching fire.

The episode could be damaging for the company, because the replacement devices were thought to be safe. After that Samsung recalled its about 2.5 million Note 7 all around the world.

Southwest in a statement said the flight was evacuated after a customer reported smoke from a Samsung device.

Samsung is working with authorities and Southwest to recover the device and confirm the cause of the smoke, she said. Samsung added that once they have examined the device, the company will have more information to release.

Green, picked up the new phone at an AT&T Inc store on September 21, the Verge said.

A plane in the Midwestern state of Kentucky had to be evacuated Wednesday after a new Samsung phone reportedly caught fire prior to take off.

For all the Samsung Galaxy Note 7 users who thought that Samsung would replace their units with defective batteries with news ones, you might have to rethink of buying another smartphone instead.

Green said he had just tucked the phone into his pocket as flight attendants were doing a safety briefing when he saw smoke.

"Until we are able to retrieve the device, we can not confirm the incident involves the new Note 7", it said.

As of mid-September, Samsung said there had been 92 incidents of overheating in the USA, including 26 people reporting burns. An investigation was opened by the US Consumer Product Safety Commission, according to another report by The Verge.

It recently began selling the new versions of the phones in the United States and elsewhere, but has already been hit by other reports that they are also overheating.

Other reports by MyHealthBowl

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